Careers

CAREERS

Here at Acme we offer a range of careers for individuals looking to work in a busy, challenging environment at our main offices in Blackburn, Lancashire and also around the UK in our field based roles.

 

Since day one, our staff have helped the company develop into the business that it is today and we only look to recruit the best talent into our company.

 

The skills and attributes our staff can bring to the business is the most important aspect of our recruitment process and we recruit solely on these skills and attributes in accordance with our equal opportunities policy.

 

As part of our ongoing expansion programme, we are seeking talented, ambitious and motivated individuals to join or team for both internal and field based roles.

 

Why Start A Career At Acme?

  • 50 Years of experience and knowledge within the trade
  • So you can trust we know what we are doing
  • We have the commitment and ambition to build a positive reputation
  • You will develop with people who want to share their decades of industry knowledge and experience with you
  • You can be part of a team of people who are a pleasure to work with and have pride the career they have chosen
  • Leaders of innovation in our field, we constantly strive to be at the forefront of technology
  • We are part of Pentland Group PLC, a truly international brand
  • We want our employees to progress, that is why we provide training and qualifications regularly
  • We recognise the importance of staff benefits and offer our employees competitive rates of pay along with other benefits such as a contribution pension scheme and private medical insurance.
  • We dont offer jobs, we offer careers

CURRENT OPENINGS

Invoicing Administrator

We are a long established supplier of a diverse range of, Commercial Refrigeration, Catering & air conditioning equipment operating nationally. We operate in a competitive sector, but have proven our credentials by providing our customers with a high level of service. Applications are invited for this exciting role in the busy service department.

To effectively invoice clients for services completed relating to all aspects of service and maintenance of refrigeration, catering and air-conditioning products and equipment. To contribute to the overall progression and success of the department.

To produce invoices for work carried out meeting specific deadlines across multi contracts through the company’s in house programmes (Siclop and Aeromark).Ensure that all invoices are created accurately in terms of costing and in line with KPI’s and SLA’s in place.

Maintain a professional attitude at all times when dealing with customer on the telephone and other departments. Working closely with colleagues so that workload is managed effectively to reach set targets.Ensures that company paperwork is collated, recorded so that accurate records can be maintained.

To complete necessary paperwork involved in the charging of customer accounts for services provided.Work with the Finance team to resolve any customer queries in relation to invoices received.

The person:

  1. Organised, able to work under pressure and to tight deadlines.
  2. Able to meet invoicing target and thrive working to deadlines.
  3. Flexible and able to react to changing situations.
  4. Have experience of working in a similar previous role.
  5. Able to demonstrate financial competencies and understanding with keen attention to detail.
  6. An effective communicator on all levels to internal and external customer.
  7. Possess strong I.T skills.
  8. Have the ability to multi-task and be committed to working as a team.
  9. This is a full time position Monday to Friday 08:30am to 17:00hrs, include participation on the out of hours call handling rota.

To register your interest, for a full job description and for an application form, please forward your C.V to: recruitment@acmefg.com

Acme is an equal opportunities employer.

Closing Date: 16/06/2017 – 5pm

Maintenance Coordinator

We are a long established supplier of a diverse range of, Commercial Refrigeration, Catering & air conditioning equipment operating nationally. We operate in a competitive sector, but have proven our credentials by providing our customers with a high level of service.

Applications are invited for this exciting role in the busy maintenance department.

Key duties to include:

  1. Ensure Maintenance calls are scheduled in align with customer SLA’s.
  2. Present Quotations for remedial works following maintenance works being carried out.
  3. Handle inbound and outbound calls in a timely manner.
  4. Provide a point of contact and supply information proactive to contract customers.
  5. Assist in the planning and scheduling of work for the maintenance engineers maximising efficiency and productivity.
  6. Liaise with various departments to achieve effective communications channels to ensure that each departments work is carried out and company standards are met.
  7. Working closely with the other engineering team on the completion of outstanding work. Ensure that all contract SLA’s and KPI’s are achieved.
  8. Provided necessary update reports, handling queries and enquiries effectively and within agreed time scales.
  9. Liaise with multiple stakeholders, using a variety of communication methods professionally and with the highest of customer service.
  10. Complete administration tasks associated with data entry, deciphering engineer reports and information ensuring accurate records are held.Ensure Health and Safety is followed at all times and complied with at all times.
  11. To complete necessary paperwork to facilitate the smooth running of the department.
  12. To work closely with other Managers to achieve objectives the service department overall objectives and targets are met.

The person:

  1. Organised, able to work under pressure and to tight deadlines.
  2. Flexible and able to react to changing situations.
  3. An effective communicator on all levels to internal and external customer.
  4. Possess strong I.T skills
  5. Enjoy planning, be to prioritise work load and hold a key eye for detail.
  6. Have the ability to multi-task and be committed to working as a team.

This is a full time position Monday to Friday 08:30am to 17:00hrs, include participation on the out of hours call handling rota.

To register your interest, for a full job description and for an application form, please forward your C.V to: recruitment@acmefg.com

Acme is an equal opportunities employer.

Closing Date: 16/06/2017 – 5pm

Service Coordinator

We are a long established national supplier of a diverse range of, Commercial Refrigeration, Catering & air conditioning equipment operating nationally. We operate in a competitive sector, but have proven our credentials by providing our customers with a high level of service.

Applications are invited for this exciting role in the busy service department.

Key duties to include:

  • Handle inbound and outbound calls for planned service call ensuring this is completed in a timely manner.
  • Provide a point of contact and supply information proactively to service customer with regards to existing service calls.
  • Planning and scheduling of work for the Service engineers maximising efficiency and productivity.
  • Ensure that all contract SLA’s and KPI’s are achieved.
  • Provided necessary update reports, handling queries and enquiries effectively and within agreed time scales.
  • Liaise with multiple stakeholders, using a variety of communication methods professionally and with the highest of customer service.
  • Complete administration tasks associated with data entry, deciphering engineer reports and information ensuring accurate records are held.Ensure Health and Safety is followed at all times and complied with at all times.
  • To complete necessary paperwork to facilitate the smooth running of the department.
  • Order parts and complete customer quotations in a timely and efficient mannerTo work closely with other Managers to achieve objectives the service department overall objectives and targets are met.Liaise with multiple stakeholders, using a variety of communication methods professionally and with the highest of customer service.
  • Complete administration tasks associated with data entry, deciphering engineer reports and information ensuring accurate records are held.

The person:

  1. Organised, able to work under pressure and to tight deadlines.
  2. Flexible and able to react to changing situations.
  3. An effective communicator on all levels to internal and external customer.
  4. Possess strong I.T skills
  5. Enjoy planning, be to prioritise work load and hold a key eye for detail.
  6. Have the ability to multi-task and be committed to working as a team.

This is a full time position Monday to Friday 08:30am to 17:00hrs, include participation on the out of hours call handling rota. Benefits include Private medical insurance, staff discounts, on-going training opportunities and company contribution pension.

Closing date 02/06/2017

Acme is an equal opportunities employer.

Sales Administrator

We are a long established supplier of a diverse range of, commercial catering, refrigeration and air conditioning equipment. We operate nationally in a competitive sector, but have proven our credentials by providing our customers with a high level of service.

Applications are invited for this additional exciting role in the busy sales department.

The main responsibilities of the role to provide full sales administration support to the Sales Department to ensure targets are met and the sales process is fully adhered to.

Other key responsibilities are:

  1. Being responsible for accepting and processing sales orders correctly and efficiently
  2. Processing Purchase orders relating to sales
  3. Provide and submit relevant quotes at the request of management.
  4. Liaising with suppliers to check all orders are received and despatched
  5. Liaising with the sales team for any issues and queries with sales orders
  6. Process sales orders with agreed suppliers in a timely manner and to company standard.
  7. Assisting with stock management
  8. Assisting with transport department as and when required relating to delivery of items.
  9. Liaise with customers in a professional manner
  10. Update and input information in to the CRM system accurately to assist with meeting the needs of the client and company.
  11. Promote a positive image of Acme Facilities Group. Carry out any miscellaneous duties required from time to time requested by manager.

To undertake, or assist with specific or general tasks as requested by the line manager

The right candidate will be able to demonstrate the following key skills and attributes

  1. Strong, self-motivated and team player and extremely organised.
  2. Strong administration skills and able to work under pressure and meet deadlines
  3. Excellent inter personal skills and able to communicate at all levels
  4. Able to demonstrate attention to detail.
  5. Experience of working in a high pressure environment demonstrating a flair for success.
  6. Ability to multi task and operate flexibly.
  7. Possess strong I.T Skills and the ability to produce reports in various formats.
  8. Strong communication skills both verbally and written.
  9. Able to think ahead, anticipate deadlines and plan in advance
  10. Able to prioritise workload on a continuous basis, and review priorities in order that both urgent and important tasks are accomplished.
  11. Able to contribute in a team environment, actively enjoying working in a team but can be independent in areas of own responsibility.

To register your interest, for a full job description and for an application form, please forward your C.V to: recruitment@acmefg.com

Acme is an equal opportunities employer.

Closing date 24th March 2017

Customer Service Supervisor

We are a long established supplier of a diverse range of, Commercial Refrigeration, Catering & air conditioning equipment operating nationally. We operate in a competitive sector, but have proven our credentials by providing our customers with a high level of service. Applications are invited for this exciting role in the busy customer service department.

 

Key duties to include:

 

  1. Manage the operational performance of service administration team, Acme and SCS and develop their skills further to ensure the department delivers ‘best in class’ customer service to the customer
  2. base and its internal customers.
  3. Improve the operational systems, processes and policies to ensure the service administration functions effectively and efficiently.
  4. Ensure service teams work together effectively to ensure paperwork is processed in a timely and accurate manner, ensuring invoicing is completed quickly and in line with customer requirements.
  5. Provide relevant support and liaison with SCS Gloucester Office to ensure and maintain feasible and coherent working practices. Work closely with the technical manager at SCS and SCS Service Controllers.
  6. Ensure all departmental systems and structures are future-proof and able to cope with the planned expansion and increased workload.
  7. Work with the management to ensure better management reporting and information flow.
  8. Play a significant role in long-term planning of the service departments, including an initiative geared toward operational excellence.
  9. Report on, implement and meet KPI targets and ensure compliance is attained to meet all objectives set.
  10. Attend and assist with the retention and promotion of the company’s service department and contract review and renewal meetings.

Ensure Health and Safety is followed at all times and complied with at all times.

 

To complete necessary paperwork to facilitate the smooth running of the department.

 

To work closely with other Managers to achieve objectives the service department overall objectives and targets are met.The person:

 

  1. Experienced supervisor/manager of customer service and/or service administration teams.
  2. Significant experience of working within fast moving service or engineering company
  3. Proven experience of diverse teams
  4. Excellent working knowledge of the service and installation environment regardless of industry.
  5. Strong individual who is able earn the respect within established teams.
  6. Experience of developing customer service skills of team members.
  7. Good IT skills and working knowledge of MS Office packages.
  8. A person who is able to implement and lead change effectively
  9. Strong communication skills both verbal and written, able to influence those around them.
  10. Able to represent the company and present information in a variety of formats to external clients professionally.
  11. Team oriented person with ability to operate at all levels of the organisation.

 

This is a full time position Monday to Friday 08:30AM to 17:00PM, include participation on the out of hours call handling rota. All interested internal applicants should discuss their suitability to apply. with their line manager. To register your interest, for a full job description and for an application form, please forward your C.V to: recruitment@acmefg.com

 

Acme is an equal opportunities employer. Closing date: 31/03/2017.

Catering Engineer Field Service Engineer

Acme FG provides Sales, Service, Maintenance of Commercial Catering, Refrigeration and Air Conditioning equipment to a diverse customer base throughout the UK.

 

We are looking to recruit Field Service Catering Engineers (Gas Safe Registration required) covering the South East, London and Manchester areas. You will be qualified Catering Engineer and will have experience of installing and repairing a broad range of commercial kitchen equipment and specific items such as commercial glasswashers, dishwashers and ovens etc. Ideally you will be time served although applications are invited from improvers. Ideally you should have gained CCCN1, COMCAT1,2,3,5, CONGLP1.

 

Salary will be according to experience, but in addition we offer an attractive benefits package, company van and uniform. Hours of work to be discussed at interview and the successful candidate will be expected to have flexible approach to work. Includes working on a rota (including weekends and evenings) and with the possibility of work away from home on occasion.

 

To be considered, and for an application form send your CV to:recruitment@acmefg.com

Refrigeration and Air Conditioning Field Service Engineer

Acme Facilties Group provides Sales, Service, Maintenance and Spares to a diverse customer base nationally.

 

Due to on-going expansion and additional work we are looking to recruit a Refrigeration Field Service Engineers in the following area:

  • Chester/Wrexham North Wales.
  • East Midland & South Midlands so areas such as
  • Lincolnshire
  • Nottingham
  • Leicester
  • Coventry
  • Newbury/Oxford A34 corridor
  • Milton Keynes/Northampton M1 Corridor.

 

You will be responsible for delivering a first class service to our customers. You will have experience of similar work, and be proficient with the repair; fault diagnosis, installation and maintenance of commercial refrigeration, air-conditioning plant, experience of working within the brewery industry would be desirable, on equipment such as bottle coolers, ice machines, cellar and line coolers.

 

A qualification in refrigerant handling (F-GAS) is essential, a qualification in hydro-carbons desirable. Knowledge of light industrial Air Conditioning equipment is desirable. Ideally you will be time served and have a proven track record, you must be able to work independently in all aspects of the role to a high standard.

 

Salary will be according to experience, but in addition we offer an attractive benefits package, company van, uniform and the opportunity to work for a growing company. Hours of work to be discussed at interview and the successful candidate will be expected to work on a twenty four hour rota covering out of hour calls at weekends and with work away on occasions.

 

To be considered, and for an application form send your CV to:recruitment@acmefg.com

Telemarketing Assistant

We are a long established supplier of a diverse range of, commercial refrigeration, commercial catering and air conditioning equipment.  We operate nationally in a competitive sector, but have proven our credentials by providing our customers with a high level of service.

 

Applications are invited for an enthusiastic Telemarketing Assistant in this exciting newly created role within the marketing team primarily to market and promote the company.

 

Working with the Sales Director, Marketing Manager and Sales Managers you will assist in the direct contact of current and potential clients to promote the services and products the business has to offer.

 

There is scope to assist with identifying target audiences and developing marketing strategies.   You will need strong analytical skills as well as flair, an eye for detail and be extremely motivated.  You will have excellent written and verbal skills and the ability to communicate well at all levels.   You will be able to work to deadlines and meet targets as well as updating data bases.  As part of this role you will carry out follow up enquires and conduct customer surveys.

 

A proven track record in a similar environment is extremely desirable. The role is full time, 37.5 hours per week, Monday to Friday (08.30 until 17.00hrs)

 

The company offer the opportunity for progression and a host of benefits including pension, private medical care and group discounts.

 

To be considered, and for an application form send your CV to:recruitment@acmefg.com

Catering Service Manager

We are a long established supplier of a diverse range of, commercial catering, refrigeration and air conditioning equipment.  We operate nationally in a competitive sector, but have proven our credentials by providing our customers with a high level of service.

 

Applications are invited for this exciting newly created role in the busy service department.

 

The role consists of working alongside, and supporting our current service management team in the day to day management of catering engineering staff, the attainment of KPI’s, SLA’s and department objectives.

 

You will share Acme’s drive to provide our customers with the highest level of service and quality, whilst at the same time helping the department increasing efficiency.  To achieve this you need excellent leadership skills and is someone who can take appropriate control, provide planning, organisation, ensure high standards of work, and (very importantly) can communicate well at all levels. You will have the ability to work as part of a team and independently and able to reach effective decisions.

 

Essentially you must be able to demonstrate a wide experience of the service, repair and installation of commercial catering equipment including kitchen extraction systems and hold current relevant qualifications.  You will hold comprehensive knowledge of current legislation and standards.  Ensuring and implementing exacting standards towards health and safety is essential and a primary responsibility of the role.   Electrical qualifications are also desirable.  You will also have experience of managing/supervising a team.   You must thrive from working in a busy environment.

 

Primarily working from our main offices in Blackburn, Lancashire, there will be some travel to customer’s premises and to assist engineers on site.   The role may involve overtime and work away on occasions. In return you will receive a competitive remuneration and benefits package including a company vehicle and the opportunity to progress.

 

To be considered, and for an application form send your CV to:recruitment@acmefg.com