Careers

CAREERS

Here at Acme we offer a range of careers for individuals looking to work in a busy, challenging environment at our main offices in Blackburn, Lancashire and also around the UK in our field based roles.

 

Since day one, our staff have helped the company develop into the business that it is today and we only look to recruit the best talent into our company.

 

The skills and attributes our staff can bring to the business is the most important aspect of our recruitment process and we recruit solely on these skills and attributes in accordance with our equal opportunities policy.

 

As part of our ongoing expansion programme, we are seeking talented, ambitious and motivated individuals to join or team for both internal and field based roles.

 

Why Start A Career At Acme?

  • 50 Years of experience and knowledge within the trade
  • So you can trust we know what we are doing
  • We have the commitment and ambition to build a positive reputation
  • You will develop with people who want to share their decades of industry knowledge and experience with you
  • You can be part of a team of people who are a pleasure to work with and have pride the career they have chosen
  • Leaders of innovation in our field, we constantly strive to be at the forefront of technology
  • We are part of Pentland Group PLC, a truly international brand
  • We want our employees to progress, that is why we provide training and qualifications regularly
  • We recognise the importance of staff benefits and offer our employees competitive rates of pay along with other benefits such as a contribution pension scheme and private medical insurance.
  • We dont offer jobs, we offer careers

CURRENT OPENINGS

Project/Sales – Estimator

Applications are invited for this vital role in the projects team to provide day to day control of the quotations within the sales/projects department to ensure targets are met with client and business SLA’s. Liaising with the internal sales/projects departments, suppliers, subcontractors and engineering team to ensure that clients receive a quick turnaround on a quotation/tender request. This is a hands on role and will involve in depth communication & relationship development with key internal & external personnel.

Main Duties and Responsibilities:

  • Effectively prepare & generate all quotations across all disciplines within sales/projects department & send direct to clients.
  • Price for all labour, materials and equipment using contract matrix.
  • Responsible for the sourcing of non-stock parts.
  • Must fully understand contract pricing with a keen sense of business acumen.
  • Report noticeable pricing changes within the market to project/account managers.
  • Constantly strive to increase individual capabilities & expand knowledge of industry technologies.
  • Build effective relationships with customers, subcontractors, suppliers and other user groups that reflect and support company core values to meet or exceed client expectations.
  • Actively participate in industry, client and community relations to enhance company image.
  • Obtain & negotiate improved discounts with subcontractors & suppliers to increase department profitability within company code of ethics.
  • Participate in personal career development through on the job training & external courses.
  • Analyse the task scope & select the most appropriate, complete and competitive price.

Key Skills/Capabilities/ Personal Attributes

  • Proficient in Microsoft Office
  • Excellent verbal & written communication skills
  • Ability to understand quotations
  • Ability to read and understand equipment breakdowns so to identify correct parts
  • Able to think ahead, anticipate deadlines and plan in advance demonstrating excellent time management skills.
  • Able to prioritise workload on a continuous basis, and review priorities in order that both urgent and important tasks are accomplished.
  • Able to contribute in a team environment, but can be independent in areas of own responsibility.
  • A true focus on excellence
  • Be strong, self-motivated and a team player able to take the lead and who is strong and extremely organised.
  • Excellent inter personal skills and able to communicate at all levels

The role is full time, 37.5 hours per week, Monday to Friday (08.30 until 17.00hrs) The company offer a host of benefits including pension, private medical care and group discounts.

To register your interest please forward your C.V to: recruitment@acmefg.com. (In order to process your application we need to collect certain information about you in order to assess your suitability for the role, any data collected will be treated in line with our policy. Acme is an equal opportunities employer.

Closing date 5pm 10th August 2018

Infrastructure Manager

A Blackburn-based professional facilities group is currently looking for an experienced Infrastructure Manager to join their successful and vibrant team. The purpose of this role is to assist to maintain, support, administer and develop the companies’ infrastructure and to manage and lead the support function, supporting the company’s users both remotely and internally.

The role

Based at our Blackburn Head Office and, reporting directly to the Group IT Director, you will be assisting in the provision of an efficient and effective IT system within the Acme Facilities Group Ltd and associated companies focusing mainly on the infrastructure, Systems and associated Software. You will manage the infrastructure, lead the support function, and assist in providing training to all users on IT systems and software.

Main responsibilities include:

  • Manage day to day as well as longer term IT/IS operations to provide an optimised, responsive and enabling IT/IS service for the business.
  • Support new and ongoing IT projects spanning Hardware, Software and Network performance
  • Maintain the internal data centre and associated systems
  • Ensure regular security monitoring, systems backups and DR simulations are carried out
  • Provide technical guidance and management of IT infrastructure development and security
  • Develop and maintain systems installation, configuration and change control standards and procedures
  • Ensure efficient resolution of emergency situations
  • Maintain all effective change control and disaster recovery documentation for IT/IS

Key skills must include:

  • A proven experience in a similar or related position
  • Proven, successful delivery of IT at middle management level
  • Excellent communication, analytical skills and engagement at all levels
  • Strong organisation and interpersonal skills
  • Windows Server / Active Directory / Exchange / Group Policy / DHCP / DNS
  • Networking and Security (Cisco advantageous)
  • VMWare ESXi
  • VMWare Horizon View
  • Experience with SQL Server
  • Mitel IP telephony

This is an exciting opportunity to join a well-respected company who sees people as their greatest asset and makes sure that everyone is well supported in their collaborative environment.

Maintenance Contracts Manager

Applications are invited for a Maintenance Contracts Manager. This is an excellent opportunity for someone to effectively manage the maintenance department’s forward planning and day to day activities to ensure an efficient and profitable service is provide to Acme Facilities Group. Ensure the service provided to customers is accordance with terms of contracts, meets statutory and regulatory standards and customer expectations.
Other key duties include but not limited to:

  1. Ensure the efficient management of the maintenance engineers to meet the requirements of the contract base.
  2. Ensure that all contract SLA’s and KPI’s are achieved.
  3. Develop forward plans, schedules and assessments in order that the department workload is completed in a timely, efficient and profitable manner.
  4. To lead, inspire and motivate all team members to meet the departmental objectives and targets.
  5. Review, develop and implement procedures within the department to ensure the smooth running of the maintenance operation.
  6. Develop effective working relationships with all internal and external customers at all levels.
  7. Promote and realise the potential held within the department to generate revenue and maximise profit.
  8. Assist senior management in the progression and attainment of corporate objectives.
  9. Ensure Health and Safety is followed at all times and complied with at all times.
  10. Attend sites and contract reviews to ensure contracts are running efficiently and profitable and all customer requirements are being met.
  11. To complete necessary paperwork to facilitate the smooth running of the department.

You will be:

  1. Experienced professional with relevant experience within the service and maintenance sector.
  2. Self motivated and team player
  3. Excellent inter personal skills.
  4. Keen eye to detail.
  5. Experience of working in a fast moving high pressure environment.
  6. Ability to multi task.
  7. Strong I.T Skills
  8. A people manager with the ability to delegate, direct and get the job done.

The role is full time, 37.5 hours per week, Monday to Friday (08.30 until 17.00hrs) The company offer a host of benefits including pension, private medical care and group discounts.

To register your interest please forward your C.V to: recruitment@acmefg.com. (In order to process your application we need to collect certain information about you in order to assess your suitability for the role, any data collected will treated in line with our policy. Acme is an equal opportunities employer.

Closing date: 31/07/2018

Refrigeration Service Manager

Applications are invited for a Refrigeration Service Manager. This is an excellent opportunity for someone to provide technical support within the field engineering team. The role will effectively manage the teams of field service engineers to ensure a safe, efficient, professional service and profitable contribution to the business is achieved.
Other key duties include but not limited to:

  1. Responsible for the efficient management and recruitment of area supervisors, senior engineers and teams of service engineers to meet customer needs.
  2. To deliver excellent customer service resulting in asset uptime, first time fix and quality workmanship to ensure that contractual SLA’s and KPI’s are achieved to meet company requirements.
  3. To handle technical queries from the engineering workforce & external clients and follow up with necessary correspondence where necessary.
  4. Constantly assess workload to engineer ratio in regions, and actively assist with on boarding new business with the ongoing development of van stock parts to meet client expectation.
  5. To lead, inspire and motivate existing staff to meet the departmental objectives.
  6. Carry out engineer and sub-contractor assessments, audits and reviews to set, achieve and maintain the highest of standards that meet the department objectives.
  7. Achieve effective working relationships with internal and external customers at all levels across the entire business
  8. Be commercially aware to realise the potential held within the department to generate revenue and maximise profit.
  9. Ensure Health and Safety is followed at all times and complied with at all times.
  10. Show a commitment towards the team undertaking training sessions, team briefings and appraisals. Identify & arrange engineer training requirements with senior engineers and supervisors.
  11. To conduct site visits to assist with customer and contract escalations, queries and to monitor engineer working standards and provide documented reports.
  12. To complete necessary data, reports and paperwork to facilitate the smooth running of the department.

You will be:

  1. Experienced professional with relevant experience within the Refrigeration industry.
  2. Strong technical expertise with commercial refrigeration appliances & regulations (F-Gas & Electric)
  3. Excellent inter personal skills with a can do attitude.
  4. Good attention to detail & an ability to multi-task.
  5. Experience of working in a high pressure environment.
  6. Strong I.T Skills (Microsoft Office, especially Excel)
  7. Strong communication skills both verbally and written.
  8. A people manager with the ability to delegate, direct in order to get the job done.

The role is full time, 37.5 hours per week, Monday to Friday (08.30 until 17.00hrs) The company offer a host of benefits including pension, private medical care and group discounts.

To register your interest please forward your C.V to: recruitment@acmefg.com. In order to process your application we need to collect certain information about you in order to assess your suitability for the role, any data collected will treated in line with our privacy policy, which can be viewed at: www.acmefg.com/privacy.

Acme is an equal opportunities employer.

Closing date: 31/07/2018

Catering Service Manager

Applications are invited for a Catering Service Manager. This is an excellent opportunity for someone to provide technical support within the field engineering team. The role will effectively manage the teams of field service engineers to ensure a safe, efficient, professional service and profitable contribution to the business is achieved.
Other key duties include but not limited to:

  1. Responsible for the efficient management and recruitment of area supervisors, senior engineers and teams of service engineers to meet customer needs.
  2. To deliver excellent customer service resulting in asset uptime, first time fix and quality workmanship to ensure that contractual SLA’s and KPI’s are achieved to meet company requirements.
  3. To handle technical queries from the engineering workforce & external clients and follow up with necessary correspondence where necessary.
  4. Constantly assess workload to engineer ratio in regions, and actively assist with on boarding new business with the ongoing development of van stock parts to meet client expectation.
  5. To lead, inspire and motivate existing staff to meet the departmental objectives.
  6. Carry out engineer and sub-contractor assessments, audits and reviews to set, achieve and maintain the highest of standards that meet the department objectives.
  7. Achieve effective working relationships with internal and external customers at all levels across the entire business
  8. Be commercially aware to realise the potential held within the department to generate revenue and maximise profit.
  9. Ensure Health and Safety is followed at all times and complied with at all times.
  10. Show a commitment towards the team undertaking training sessions, team briefings and appraisals. Identify & arrange engineer training requirements with senior engineers and supervisors.
  11. To conduct site visits to assist with customer and contract escalations, queries and to monitor engineer working standards and provide documented reports.
  12. To complete necessary data, reports and paperwork to facilitate the smooth running of the department.

You will be:

  1. Experienced professional with relevant experience within the Catering industry.
  2. Strong technical expertise with commercial catering appliances & regulations (Gas & Electric)
  3. Excellent inter personal skills with a can do attitude.
  4. Good attention to detail & an ability to multi-task.
  5. Experience of working in a high pressure environment.
  6. Strong I.T Skills (Microsoft Office, especially Excel)
  7. Strong communication skills both verbally and written.
  8. A people manager with the ability to delegate, direct in order to get the job done.

The role is full time, 37.5 hours per week, Monday to Friday (08.30 until 17.00hrs) The company offer a host of benefits including pension, private medical care and group discounts.

To register your interest please forward your C.V to: recruitment@acmefg.com. (In order to process your application we need to collect certain information about you in order to assess your suitability for the role, any data collected will treated in line with our privacy policy, which can be viewed at: www.acmefg.com/privacy.

Acme is an equal opportunities employer.

Closing date: 31/07/2018

Service Office Manager

Applications are invited for a Service Office Manager. This is an excellent opportunity for someone to lead the service administration support function of the Acme service department. To own and further develop operational best practice across the service administration to ensure the organisation uses the resources available to their optimum efficiency. Working with the Service Managers and other senior managers to develop and implement systems and procedures that ensure the service administration function meets the company and the customer’s requirements.
Other key duties include but not limited to:

  1. Manage the operational performance of the service administration team Acme and develop their skills further to ensure the department delivers ‘best in class’ customer service to the customer base and its internal customers.
  2. Improve & implement new operational systems, processes and policies to ensure the service administration functions effectively and efficiently.
  3. Ensure service teams work together effectively to ensure paperwork is processed in a timely and accurate manner, ensuring invoicing is completed quickly and in line with customer requirements.
  4. Work closely with the Technical Service Manager to develop the skillset & product knowledge of the administration team.
  5. Create and implement personal development plans on an individual basis & set targets within teams to be measured against Key Point Indicators.
  6. Ensure all departmental systems and structures are future-proof and able to cope with the planned expansion and increased workload.
  7. Work with the service management team to ensure better management reporting and information flow across the business.

You will be:

  1. An experienced supervisor/manager of customer service and/or service administration teams
  2. Able to demonstrate significant experience of working within fast moving service or engineering company
  3. Strong individual who is able earn the respect within established teams.
  4. Experienced in developing the customer service skills of team members.
  5. Possess good IT skills and working knowledge of MS Office packages.
  6. A person who is able to implement and lead change effectively

The role is full time, 37.5 hours per week, Monday to Friday (08.30 until 17.00hrs) The company offer a host of benefits including pension, private medical care and group discounts.

To register your interest please forward your C.V to: recruitment@acmefg.com. (In order to process your application we need to collect certain information about you in order to assess your suitability for the role, any data collected will treated in line with our policy. Acme is an equal opportunities employer.

Closing date: 31/07/2018

Purchasing Coordinator

Applications are invited for a Purchasing Co-ordinator. This is an excellent opportunity for someone to assist in the day to day operations of the procurement team, servicing the requirement of the Service and Installations department. Ensuring that Reactive & PPM Quotes are processed to meet the both KPI & profit margin requirements of internal and external customers.
Other key duties include but not limited to:

  1. To ensure the correct parts/equipment are identified, quoted & ordered on behalf of the service department in a timely manner subject to contractual agreements.
  2. Manual handling of goods of varying weights and sizes with the aid of mechanical aids or manually from delivery vehicles in a timely manner.
  3. Build professional relationships with suppliers to aid negotiation of discounts on product purchases.
  4. Use the necessary IT systems to process company documents and paperwork in a timely and organised manner.
  5. Maintain a professional attitude when dealing with customers, suppliers and Acme employees.
  6. Working closely with colleagues so that workload is managed effectively to ensure that all contractual obligations are met.
  7. Ensures that company paperwork is collated, recorded so that accurate records can be maintained with reference to warranty returns, goods received notes and stock issuing documents.
  8. To complete necessary paperwork involved in the reception of good and the where necessary the allocation of goods to customers.
  9. Assist with van stock checks at appropriate times of the year or on request to maintain the company stock levels and records accordingly.
  10. Carry out the necessary van replenishment checks & report on any changes to the service management so that accurate and up to date stock levels can be maintained.
  11. Work closely with the accounts & service and maintain working practices are followed in accordance with company procedures.
  12. Health and Safety procedures are followed strictly.

You will be:

  1. Dependability, reliability and ability to produce work of high quality.
  2. Good personal organisation, ability to organise self and work with others in the team.
  3. Ability to use own initiative/skills/knowledge along with those of the team to deal with situations as they arise.
  4. Good interpersonal skills.
  5. Ability to prioritise work and reach effective decisions quickly.
  6. Willingness to learn and take on new tasks.
  7. Ability to communicate via various means both written and verbally. Strong communication skills both verbally and written.

The role is full time, 40 hours per week, Monday to Friday (08.30 until 17.00hrs) The company offer a host of benefits including pension, private medical care and group discounts.

To register your interest please forward your C.V to: recruitment@acmefg.com. In order to process your application we need to collect certain information about you in order to assess your suitability for the role, any data collected will treated in line with our privacy policy, which can be viewed at: www.acmefg.com/privacy.

Acme is an equal opportunities employer.

Closing date: 31/07/2018

Bid & Contracts Coordinator

We are the Acme Facilities Group. We provide outstanding catering, refrigeration and support solutions provider for customers throughout the UK. Acme are trusted by over 1000 clients, from large well known brands through to independent businesses and public bodies. With over 50 years’ experience, we’re renowned for our contemporary projects, excellent service and un-rivalled industry knowledge.

Applications are invited for an enthusiastic Bid & Contracts Coordinator. This is an excellent opportunity for someone looking to build a career as a tenders and sales professional.

Sales or tenders experience would be beneficial, but is not required. We are looking for someone who is exceptionally organised and has excellent written skills. Natural confidence, good telephone manner, an eye for detail and a strong interest in a bid management/sales career are also essential, as is an excellent written and verbal command of the English language. We are looking for someone who is dedicated, honest, self-motivated, hard-working and has the ambition to learn.

Operating as part of the sales and marketing team, you will be working with the Marketing Manager, Sales Managers and Directors to:

  • Manage a portfolio of maintenance customers for the business, issuing contract renewals in collaboration with sales managers.
  • Coordinating the businesses tender bids, including preparing and submitting bids as well as opening new bid channels for the company
  • Assisting sales managers with quoting requirements
  • Assisting the marketing manager with marketing requirements.

This role presents substantial career development opportunities. The successful candidate will be given responsibility to develop this role and will get a wide variety of experience in both the sales and tenders areas of the business.

This is a rare opportunity for the right candidate to shape a career for themselves and to realise their potential. You will also be asked to input into the company strategy, have substantial exposure to company management and will become a valued member of the team. There is a competitive salary for this role with several opportunities for progression. The role is full time, 37.5 hours per week, Monday to Friday (08.30 until 17.00hrs) The company offer a host of benefits including pension, private medical care and group discounts.

To register your interest please forward your C.V to: recruitment@acmefg.com. (In order to process your application we need to collect certain information about you in order to assess your suitability for the role, any data collected will treated in line with our privacy policy, which can be viewed at: www.acmefg.com/privacy.

Acme is an equal opportunities employer.

Catering Engineer Field Service Engineer

Acme FG provides Sales, Service, Maintenance of Commercial Catering, Refrigeration and Air Conditioning equipment to a diverse customer base throughout the UK.

 

We are looking to recruit Field Service Catering Engineers (Gas Safe Registration required) nationwide. You will be qualified Catering Engineer and will have experience of installing and repairing a broad range of commercial kitchen equipment and specific items such as commercial glasswashers, dishwashers and ovens etc. Ideally you will be time served although applications are invited from improvers. Ideally you should have gained CCCN1, COMCAT1,2,3,5, CONGLP1.

 

Salary will be according to experience, but in addition we offer an attractive benefits package, company van and uniform. Hours of work to be discussed at interview and the successful candidate will be expected to have flexible approach to work. Includes working on a rota (including weekends and evenings) and with the possibility of work away from home on occasion.

 

To be considered, and for an application form send your CV to:recruitment@acmefg.com

Service Quality & Development Supervisor

Full Time (40 hours, Plus overtime – includes weekends)

Reporting to: Head of Service

Location: Based in Head of Blackburn (the role involves UK travel with overnight stays).

The aim of the role will be to improve the lines of communication, quality and the support provided to our engineers & client base. To contribute to the development of engineering staff across the business, drive the service offered to our clients and ensure the objectives of the department are fulfilled.

Key responsibilities:

  1. Be a main point of contact for technical advice to engineers nationwide & arrange contract critical call outs in person when necessary.
  2. Provide hands on practical assistance on site and technical guidance along with effective communication with the office environment.
  3. Conduct site 1 to 1 meetings with engineers to ascertain training requirements & make recommendations to the service management team where necessary.
  4. Work closely with the service management & project management team to develop new working practices that comply with new legislation.
  5. Attend Health & Safety Meetings and make recommendations for developing safe working practices.
  6. Update engineers with company/industry developments and assist with engineer recruitment with service management team when required.
  7. Attend contract review meetings with Service Managers
  8. Understand the importance of SLA’S (Service Level Agreements) & KPI’s (Key Performance Indicators) and distribute the importance of this throughout the team.
  9. Assist with and deliver equipment training /commissioning Skills across the entire engineering base of the business.
  10. Create and implement an auditing process/schedule for engineers in order to make improvements and achieve SLA’s & KPI’s.

The Person
In order to be successful in this role, you will be able to demonstrate and possess: –

  1. An advisory & supporting approach to engineering issues
  2. Be commercially aware of the cost of engineering tasks
  3. Has the ability to make critical decisions either on your own or as part of a team
  4. A willingness to travel outside normal working area.
  5. Commitment to promoting Acme’s beliefs and values.
  6. Engineering experience working within the Refrigeration & Catering industry
  7. Be able to handle difficult situations / customer complaints.
  8. Be people orientated with a desire and ability to get the best out of those around you. Able to manage, guide and mentor those within the team.
  9. Able to demonstrate strong technical knowledge and abilities.
  10. Able to demonstrate a flexible mentality, able to work under pressure and to deadlines.
  11. Demonstrate a commitment in all aspects to ensure customer satisfaction.
  12. Hold and retain the relevant qualifications, including a full UK driving licence and skills to carry out the duties of employment.

The role is full time, 40 hours per week, Monday to Friday (08.30 until 17.00hrs) The company offer a host of benefits including pension, private medical care and group discounts.

To register your interest please forward your C.V to: recruitment@acmefg.com. In order to process your application we need to collect certain information about you in order to assess your suitability for the role, any data collected will treated in line with our privacy policy, which can be viewed at: www.acmefg.com/privacy.

Acme is an equal opportunities employer.

Closing date: 31/07/2018