In 2015, SCS was acquired by the Acme Facilities Group and since then, has continued to grow from strength to strength. To compliment this, and to help simplify operations between closely-integrated teams, we have decided to integrate SCS into the central Acme brand. As of 1st November 2017, Severn Catering Services will now be known as a branch of The Acme Facilities Group.
Besides the obvious changes to the branding of SCS’s vans, uniforms, website, telephone greetings and business stationary, there will be no changes to day-to-day service provision for customers. You will still be serviced by the same excellent engineers that you always have been, dealt with by our industry-leading support teams and given the same first-class treatment as you are accustomed to. All customers should have received a letter with full details of the transition – if you have not received yours, please contact the Acme sales team on 01254 277922 for more information.
This an exciting development for the entire group, as it brings both companies together onto a single business platform. This forms part of our plan to invest in the groups’ service capabilities over the coming months and years, giving us the ability to roll-out exciting new technologies and systems to customers throughout the group. We look forward to growing and developing our industry-leading service capabilities in the future, further establishing ourselves as the UK’s best hospitality support provider.
Whilst service requests logged through the SCS support telephone number and support email address will still reach our support teams, we would recommend that our customers use the main Acme support contact details going forward:
Service Telephone: 01254 277933
Service Email: firstname.lastname@example.org
For all other departments, or if you have any questions, please contact us on 01254 277999.
Please take a moment to browse the Acme Facilities Group website, which contains information on all of our support services along with the many other products and services that Acme offer. For the latest news and updates on the Acme Facilities Group going forward, please visit www.acmefg.com.